TriVa – The Shop stands by its products 100%. We offer a limited 3-year warranty on all of our products. Please retain your original receipt for all warranty services. We kindly agree to repair any item that we deem to be damaged due to a manufacturing defect. This warranty expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss (including loss of stones) and theft. Repair or service performed by anyone other than TriVa will immediately void the warranty. Please contact us at email@example.com with any issues and we will try our best to resolve them in a timely manner.